About the Music Lessons and Returns
How does scheduling work?
We will work with our clients to find one day and time a week that works ie- every Tuesday from 4:00 PM - 4:45 PM. starting the first week of January. Clients let us know their availability by submitting an online form after purchase.
What if Kwala Music Cannot find an instructor to meet our schedule needs?
We will refund you $180 for the lessons and you get to keep the instrument. Our goal is to find someone starting the first week of January, however, if we don't find anyone by Jan 31st, we will issue the refund of $180.
What if our instructor is not a good fit for our family?
We will either send a you another instructor or refund your $180 for the lessons. In both cases we will not charge you for the first lesson.
Will my child learn the instrument in 1 month?
Most likely... no. It is our hope our clients enjoy the first month so much they continue doing lessons after.
What is the return policy?
Clients can receive a full refund within 15 days. More details are included in our Return Policy when purchasing.